If an item arrives damaged, expired or different from what you ordered, contact us within 24 hours of delivery (48 hours for non-food items) with a photo and we will replace or refund it.
Fresh food, fruits, vegetables and sweets cannot be returned once accepted, except for quality issues reported at delivery.
Prepaid refunds go back to the original payment method within 5–7 business days. Orders can be cancelled from your account until they are packed.
Last updated 19 Oct 2026